Privacy Policy

Last updated: October 2024

Introduction

Seed-ocelot respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services.

Information We Collect

We collect information you provide directly to us, including:

• Name and contact details when you submit enquiry forms
• Email address for communication purposes
• Property preferences and requirements you share with us
• Budget information relevant to your property search
• Any additional information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website addresses
• IP address (anonymised where possible)

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested services
• Match you with suitable properties based on your requirements
• Communicate about services, updates, and relevant information
• Improve our website and services
• Comply with legal obligations

Legal Basis for Processing

We process your personal data on the following legal bases:

• Your consent when you submit forms or contact us
• Performance of a contract when providing services
• Legitimate interests in improving our services and communicating with clients
• Compliance with legal obligations

Data Sharing

We do not sell your personal information. We may share your data with:

• Property landlords and managers when facilitating viewings (with your consent)
• Service providers who assist our operations under strict confidentiality agreements
• Legal authorities when required by law

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is typically retained for 24 months unless you request earlier deletion or ongoing services require extended retention.

Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

Contact Us

For questions about this privacy policy or to exercise your rights, contact us at:

Seed-ocelot
42 Park Row, Leeds
West Yorkshire, LS1 5JL
Email: [email protected]